7,572 reviews
Horrible - Defective
October 06, 2022
I wanted to like this laptop. It was gorgeous. With a sleek design, glossy glass display, backlit keys, the ability to fold it into a tab...
Lisa · Review provided by bestbuy.com
Had Problems.... Disappointed
October 27, 2022
I haven't been able to use it much yet, but, I've had problems from the start, since I first got it, with very little use. I called the s...
Anonymous · Review provided by bestbuy.com
One worked fine, one crashed
December 18, 2022
Giving a one rating because of inconsistent product quality. We bought two of these for us. One is great. One developed fatal boot drive ...
LadyTwoSneeze · Review provided by bestbuy.com
Beware of manufacturing defects!
November 10, 2022
These convertible computers are very poorly designed. I purchased my HP Envy convertible about a year and a half ago, and I am already ha...
Allen · Review provided by bestbuy.com
Looks great but kept crashing
January 04, 2023
Keeping it simple, I have never had a computer repeatedly crash the way I experienced with this one. For the few days I have been using t...
Skybridge · Review provided by bestbuy.com
Save your time and money
February 14, 2023
Not at all worth the price, even the discounted price. This laptop is cheaply made, it’s awful. Within 2 days of minimal to mind use, it ...
Isabel · Review provided by bestbuy.com
Cursor out of control
March 01, 2023
This is a touch-screen laptop. After several months of use, the cursor occasionally loses control. After 5 months of use, the cursor lost...
Harry · Review provided by bestbuy.com
not a Windows computer fan
September 06, 2022
After not touching a Windows based computer for the last 12 years, we decided to get our son this one over a Macbook air. A lot of resear...
Sean · Review provided by bestbuy.ca
Hinge breaks out of display cover
September 02, 2022
This thing is designed to break. Read the above statement again. They make the case aluminum or other metals so it seems like it is solid...
UserWithBrokenHP_Envy · Review provided by bestbuy.ca
CMOS battery failed
February 21, 2023
First time I ever had an issue with an HP device and this was a doozy. Bought it, configured it, Did Microsoft updates, HP Updates and se...
amyvan · Review provided by bestbuy.com
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