Allquality build (102)even heat distribution (53)ease of setup (42)attractive (35)good temperature regulation (24)storage design (8)ease of cleaning (8)ease of use (1)heating speed (1)
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Bad and Good with my Napoleon grill
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March 27, 2022
Bad and Good Nice grill that I really wanted. The regulator was bad when the store delivered it. When the store came to check the regulat...
Jetstar · Review provided by napoleongrills.com
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May 07, 2021
The hits keep coming! Well this is an issue I ran in to today. I finally had time to open up and assemble my grill. After moving everythi...
Charles R. · Review provided by kickassgrills.com
The Phantom Matte Black Finish Quality is Terrible.
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November 08, 2021
In terms of grilling, the Prestige 500 is an incredible grill. However, the Phantom matte black finish, despite looking beautiful before ...
Disappointed · Review provided by bbqguys.com
Worst grill ever !
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December 04, 2022
Only 2 yrs old and while trying to grill yesterday it would barely heat up. So I swapped out the tank with a new one and finished the bra...
JDillon · Review provided by napoleongrills.com
Prestige 500 Stainless steel, no side or rear burner.
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July 22, 2022
Took longer than expected to assemble as instructions only have pictures of several models so have to read them carefully on each page. O...
Bob S. · Review provided by napoleongrills.com
look elsewhere
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June 09, 2022
Bought a Natural Gas model and the assembly guide was for LP model. The door hinge system is completely different and nothing mentioned i...
takeoffeh · Review provided by napoleongrills.com
One of the worst machine
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December 29, 2016
Worst experience ever. We have bought this brand new napoleon Bbq grill just 2 months ago and last night during BBQ it caught fire. We ha...
Subi · Review provided by canadianappliancesource.ca
Be careful during initial start up.
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July 28, 2022
the unit heated well above 700 degrees within 10 minutes. Following the set up instructions, after 30 minutes the grill box and side wall...
Richard C · Review provided by napoleongrills.com
Unhappy customer!
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August 10, 2022
Don’t screw up your grill on the first day and expect any empathy to replace an insignificant part. You’d think I paid for a $300 HD gril...
Greg Y. · Review provided by napoleongrills.com
Don't buy
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November 09, 2021
Awful grill. I have an egg, 2 Traeger, an old Weber gas at the lake.... As you can see I love grills. This one has been a disappointment ...
G2 · Review provided by bbqguys.com
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