4.4
486 reviews
5 star
68%
4 star
18%
3 star
7%
2 star
3%
1 star
5%
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Defective laptop deserves a new laptop that works.
July 26, 2022
Sad experience, bought this laptop hoping that it would be great but it has not turned out that way. I got the laptop and within a month....
Stew · Review provided by bestbuy.com
Palmdeck Pips Keep Falling Out
November 27, 2021
Buyer beware ! The little "pips" on the palmrest that keep the screen from touching (and thereby getting scratched) the keyboard keys are...
zhizhixping · Review provided by bestbuy.com
Great Machine, Defective Touch Screen
February 16, 2022
Not sure if this is Best Buy or Asus' problem, but I purchased what was supposed to be a "Certified Open Box" device. It came in generic ...
JReyes · Review provided by bestbuy.com
External monitors doesnt work with usb-c dock
August 21, 2021
I am initially really happy with the laptop as this is really Compact, nice, and snappy laptop. However, I need to use two external monit...
Didar · Review provided by bestbuy.com
Beautiful laptop, terrible screen ghosting and QC!
January 09, 2022
This laptop is beautifully constructed and well thought out, however, there are some serious issues with ASUS's quality control for a lap...
Ajkvpy · Review provided by bestbuy.com
Lack of quality control is concerning.
September 16, 2021
Lots of quality control issues with these things. Noisy fans, the speakers are god awful and will blow in the first 10 minutes you use th...
Gbattle · Review provided by bestbuy.com
NO PEN IS INCLUDED!!
November 08, 2021
The ASUS pen is one of the greatest features of this device and it is not included!!! It is a shame that Bestbuy always cuts features fro...
Johnathan · Review provided by bestbuy.ca
Zombie Laptop...Not DEAD on arrival...not close
October 13, 2021
I can only compare this laptop a zombie, it's not exactly dead, but you get the picture... I don't know what is going on with Asus lately...
KHeng · Review provided by bestbuy.com
Pass on this laptop
December 30, 2022
This laptop was originally one of my favorite laptops I've ever owned. Recently, it has been freezing constantly. Even after re-installin...
F3nix · Review provided by bestbuy.com
Tried but didn’t keep this computer
June 10, 2022
Took a chance after reading many reviews about loud fan and overheat. The laptop froze and we had to reset computer on the first day . An...
Anna · Review provided by bestbuy.com
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