1,248 reviews
Minor Issues with Laptop
March 13, 2022
Okay, first of all, this comes with Windows 11 currently, not Windows 10. And changing it to Windows 10 either messed up the screen, or t...
Jay · Review provided by bestbuy.ca
Good computing specs but can't make up for display
March 08, 2021
Well, I did look at reviews on this laptop before purchasing this brand new one in Feb 2021. Noticeably, the fan is loud and the laptop h...
Nash · Review provided by bestbuy.ca
Poor screen resolution, flimsy build quality
August 08, 2022
Ended up returning it. Flimsy screen, poor color, "faded" appearance. I tried this one as a backup to my existing ASUS, but ended up retu...
Hockeymom · Review provided by bestbuy.com
Beware of open box buys
January 09, 2022
The computer itself, great. The packaging and delivery, not so much. I bought an open box buy noted as "excellent" and no flaws. This was...
HPcomputer · Review provided by bestbuy.com
October 27, 2021
It arrived quickly via FedEx. Setup was a little tedious but no big deal. Screen seems bright and clear enough. Then I realized that I co...
Doodad · Review provided by bestbuy.ca
Poor touch pad and camera
December 26, 2020
The specs look great and it starts very fast. The service of BestBuy was also great. I really want to keep it, but there are two things I...
HappyHolidays · Review provided by bestbuy.ca
Good basic machine once you get it set up right.
November 11, 2021
If you buy this machine you will ABSOLUTELY need (1) a USB to RJ45 network adapter; (2) a wireless (not Bluetooth) mouse; (3) an external...
Scammed · Review provided by walmart.com
Computer goes to Sleep Mode at 20%
December 03, 2021
It’s a decent computer. For some reason, the computer just shuts off when it gets to 20% battery life remaining (I checked the settings a...
TAndy · Review provided by bestbuy.com
Help with Hp design
July 01, 2022
For the cost of this computer, I felt it should have been well put together. Well, the cover and keys felt cheap and looked terrible. the...
Greyhorse · Review provided by bestbuy.com
Video freezing
August 05, 2022
This laptop is very impressive however around the one month mark the video started lagging or freezing while switching tabs. I’m worried ...
daniel · Review provided by bestbuy.com
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