4.3
1,576 reviews
5 star
62%
4 star
22%
3 star
5%
2 star
3%
1 star
7%
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No option to connect 2 monitors BestBuy runaround
March 16, 2022
This laptop has no way to connect a 2nd monitor so I had to return it. This is a review of my experience with BestBuy in Mississauga, He...
Tony B · Review provided by bestbuy.ca
The hardware or the software or both are garbage!
November 15, 2021
Absolute garbage! Couldn't even make it through the setup phase before it started glitching and now it just gives me a black screen when ...
cookie · Review provided by walmart.com
Horrible experience...smh
February 17, 2021
Bought this laptop around Christmas time, had many problems from the beginning. Some problems I had with this computer were that the batt...
Rosemary · Review provided by bestbuy.ca
Avoid at all costs - LEMON! Blank screen!
March 14, 2022
Got it as a second computer for home and site visits (my primary work PC is a desktop). Seemed nice and lightweight, even though some fea...
Peter M · Review provided by bestbuy.ca
Illegible Keyboard, Crappy Mousepad
February 07, 2022
The keyboard is illegible, the keys are shiny silver with light gray letters. There are no buttons on the bottom of the mouse pad. Somet...
· Review provided by store.hp.com
Complete hardware failure in less than 2 months.
February 07, 2021
In less than two months this laptop self destructed itself. Right out of the box though I didn't care for the flimsy and spongy keyboard....
John R · Review provided by bestbuy.ca
Terrible iGPU performance.
November 14, 2020
Before I bought this laptop I looked at Iris XE laptop GPU performance reviews. For example Unigine Valley 1080p should score at 625. Aft...
AAA · Review provided by bestbuy.ca
Disappointed
November 04, 2021
Bought this computer today. It feels extremely cheap, and I didn't realize the new Windows 10 comes with "S mode" which allegedly makes t...
Mariam · Review provided by Best Buy
Buyer Beware - Windows OS is Incorrect
September 17, 2021
This is a Windows S Home operating system not a Windows Home as stated in the product description. The "S" is for Safe Mode, which I spec...
Rose · Review provided by Target
Plastic, poor OS, no other option.
November 01, 2021
As of Nov 2021 Windows 11 is too new to be useful. Windows key and Windows button on do nothing but a loading icon and everything feels c...
name · Review provided by Best Buy
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