4.3
1,577 reviews
5 star
56%
4 star
18%
3 star
7%
2 star
7%
1 star
12%
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No option to connect 2 monitors BestBuy runaround
March 16, 2022
This laptop has no way to connect a 2nd monitor so I had to return it. This is a review of my experience with BestBuy in Mississauga, Hea...
Tony B · Review provided by bestbuy.ca
The hardware or the software or both are garbage!
November 15, 2021
Absolute garbage! Couldn't even make it through the setup phase before it started glitching and now it just gives me a black screen when ...
cookie · Review provided by walmart.com
Horrible experience...smh
February 17, 2021
Bought this laptop around Christmas time, had many problems from the beginning. Some problems I had with this computer were that the batt...
Rosemary · Review provided by bestbuy.ca
Avoid at all costs - LEMON! Blank screen!
March 14, 2022
Got it as a second computer for home and site visits (my primary work PC is a desktop). Seemed nice and lightweight, even though some fea...
Peter M · Review provided by bestbuy.ca
Complete hardware failure in less than 2 months.
February 07, 2021
In less than two months this laptop self destructed itself. Right out of the box though I didn't care for the flimsy and spongy keyboard....
John R · Review provided by bestbuy.ca
Terrible iGPU performance.
November 14, 2020
Before I bought this laptop I looked at Iris XE laptop GPU performance reviews. For example Unigine Valley 1080p should score at 625. Aft...
AAA · Review provided by bestbuy.ca
Lemon
February 01, 2022
Received as a gift 1 yr ago. Lots of issues from the beginning. It’s now on it’s 4th send out for repairs. I’ve lost use of this laptop f...
Tam · Review provided by bestbuy.ca
Hardware failure within 2 months
February 01, 2021
The price seems extraordinarily low for the specs. Especially at the boxing day price. It was too low. Not even two months of light use a...
John R · Review provided by bestbuy.ca
HP sad tech support
November 17, 2021
This product claims to have 1 year warranty and 3 months tech support. That support is harware only. So if your new laptop out of the box...
george · Review provided by walmart.com
Hp support is terrible purchase another brand
February 09, 2022
Purchased in November it is now early February and computer is not functioning due to windows. Trying to contact up support is a joke onl...
erin · Review provided by walmart.com
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