4.4
2,157 reviews
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Horrible Machine, STAY AWAY
November 01, 2022
Horrible computer! Best Buy and Geek Squad service are horrific. Less than 6 months my computer won’t turn on. You push the power button,...
Nathan · Review provided by bestbuy.com
Trackpad Issues
January 18, 2023
I have been an HP supporter for years. First I bought a custom version of this laptop straight from HP and I had chose a red backlit keyb...
Zach · Review provided by bestbuy.com
Defective within 3 weeks
December 22, 2022
Ordered for our son for his online classes. He's had it 3 weeks and already has streaks running thru his screen. He is very careful with ...
AmyH · Review provided by bestbuy.com
what a headache
May 21, 2022
Loved Laptop, However, Bought this laptop in January to have with me at the hospital while recovering from back surgery mid February. I h...
· Review provided by bestbuy.com
Laptop froze
January 30, 2022
I had worked the entire week and it was okay. When. I decided to play the Witcher 3. After some time playing, the laptop froze, closed th...
ThomBR · Review provided by bestbuy.ca
The not best, should have stuck with asus/intel
January 23, 2023
This computer has a issue where it overheats when you put in the charger. Its on idle with the charger and it goes crazy. Also sometimes ...
Hollow · Review provided by bestbuy.com
Laptop Issues
March 30, 2022
I bought this laptop and right after the return period ended the mousepad started acting up and the BIOS. HP replaced the mainboard and r...
Nathan · Review provided by bestbuy.com
Wifi Card Malfunctioned
October 28, 2022
Title says it all, wifi card malfunctioned while i was at work and it no longer will recognize any internet unless plugged in. That won't...
Ninten64 · Review provided by bestbuy.com
Fan broke down within a month
October 14, 2022
Laptop fan broke down one month after purchasing and had to be sent to their repair center. Took a week to repair and the center lost the...
Grac · Review provided by bestbuy.com
Piece of junk
April 10, 2022
This computer can handle very little. I keep having issues with the mouse tracking and I've only had this piece of junk for three/four mo...
Mmcc1998 · Review provided by bestbuy.com
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