4.5
811 reviews
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Do not buy (poor reliability)
November 07, 2022
Do not buy. The specs for the price a great, however this laptop is unreliable. Here is my experience: After a few days of having the lap...
ChristopherB · Review provided by bestbuy.com
Worst purchase
October 24, 2022
First they deliver the laptop with a remarable delay, after I got it, I had to go on a vacation to another coutry. I tried to work on lap...
MJ · Review provided by bestbuy.ca
The should call it Bloat Book.
October 15, 2022
$550 seemed like a great price, but this turned out to be the worst laptop I've ever purchased. 67% RAM usage at idle right out of the bo...
Mike · Review provided by bestbuy.com
Maybe bad luck. Maybe poor quality control.
August 17, 2022
I bought this as 'Open Box - Excellent'. Within 24 hours of using this laptop, games began to freeze while loading. I returned two days l...
DannyP · Review provided by bestbuy.com
Overheats
August 11, 2022
I purchased this laptop for 3 weeks already and it keeps overheating (70,80,90 Celsius) even when I was playing a low demanding game or s...
CaptJ · Review provided by bestbuy.com
No display (black screen) on first power up
November 01, 2022
I would give it a zero if I could. Dead upon arrival. No display (black screen) on the very first time power up. Absolutely poor quality ...
Carman · Review provided by bestbuy.ca
Terribly slow... gpu throttled
February 08, 2022
I used to have a 1660 super graphics card in my desktop. The 3050 specd the same however this laptop lagged everygame unplayable. While t...
Jay · Review provided by bestbuy.ca
Poor battery life
August 20, 2022
I personally didn’t utilize this computer however I purchased it for one of my employees and the battery life was very poor. It rarely la...
JeremyM · Review provided by bestbuy.com
Worst laptop ever had
August 30, 2022
Thing runs great until it stops connecting to wifi and then doesn't even give WiFi as an option in the network settings. I've reset it ba...
CaCa · Review provided by bestbuy.com
Bad product
October 07, 2022
Computer screen isn't connected properly. Constant black screen even when you move the laptop. 3rd HP I've bought for my family. Never ag...
Gbell · Review provided by bestbuy.com
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