I shop online frequently, and have NEVER written a negative review. I purchased directly from Homedics because I thought it was a reputable company with quality merchandise. I was so wrong. First, I paid an extra $25.00 for a 1-2 day delivery. I even phoned the company (on hold for 39 minutes) to check on the delivery date. They confimed I would receive it on Friday, but I did not receive it until the following Monday 5 days rom the purchase date! I wasted $25.00! The fountain was a disappointment. , We wanted a water feature sound in our bedroom, and all you hear is the motor running. It was a very inexpensive design. I am returning the fountain, and can only imagine what a hassle it will be to receive a credit. I should receive an additional credit for the $25.00 of shipping!
Unbelievable Poor Service · Review provided by homedics.com